Cancellation Policy

Individual Booking

• If the reservation of rooms is cancelled before 30 days of the date of arrival, there will be no retention charges.
• Within 30 to 7 days of the date of arrival, 50% of the 1st night stay will be charged as retention.
• Within 7 to the date of arrival, 100% of the 1st night stay will be charged as retention
• If cancelled on the day of arrival, entire amount for stay will be charged as retention.
• A banking administration fee no more than 5% on the refund value will be charged against all processed refunds.


Non-Refundable Hotel Bookings: Terms and Conditions

When booking a non-refundable hotel room, it's essential to understand the terms and conditions. Here are some key points to consider:
• Key Terms
- Non-refundable: The hotel booking cannot be cancelled or modified, and no refund will be provided.
- No-show: If you fail to arrive at the hotel, you'll still be charged for the entire stay.
- Cancellation policies: Non-refundable bookings often have strict cancellation policies, with no exceptions.
• Implications
- No flexibility: Non-refundable bookings offer no flexibility in case of changes to your travel plans.
- Full payment upfront: You'll typically need to pay for the entire stay upfront, with no option for a refund.
- No amendments: Non-refundable bookings often cannot be amended, including changes to dates or room types.
• When to Choose Non-Refundable Bookings
- Fixed travel plans: If you're confident in your travel plans and won't need to make changes.
- Budget-friendly: Non-refundable bookings can often be cheaper than refundable options.
• Before Booking
- Read the fine print: Carefully review the hotel's cancellation policies and terms and conditions.
- Understand the risks: Be aware of the potential risks and implications of non-refundable bookings.