Cancellation Policy

At Saanaira Resort & Spa, we strive to provide a seamless booking experience for all our guests. We kindly request guests to carefully review our cancellation and booking modification policy before confirming their reservation.

Cancellation Policy

There is no refund on cancellation of confirmed bookings.

All reservation payments made towards room bookings, packages, or special offers are non-refundable in the event of cancellation.

Booking Postponement

Booking postponement and change in dates for reservation are not allowed.

Date Change Conditions

• Date change requests are subject to room availability.
• Postponement requests must be made before the scheduled check-in date.
• The revised booking dates must fall within the same calendar month as the original reservation.
• The resort reserves the right to deny date change requests if accommodation is unavailable on the requested dates.
• Only one date modification may be permitted for a reservation, subject to management approval.

Rate Differences

In the event of a date change, any difference in room rates, seasonal pricing, taxes, or applicable charges may be payable by the guest at the time of confirmation of the revised booking.

No-Show Policy

Guests who fail to arrive on the scheduled check-in date without prior written communication to the resort will be treated as a no-show.

No refund or credit will be applicable for no-show reservations.

Reservation Confirmation

All booking modification requests must be received and acknowledged by the resort management via email. Date changes will be considered confirmed only after written confirmation has been issued by Saanaira Resort & Spa.

Management Rights

Saanaira Resort & Spa reserves the right to amend, modify, or update this cancellation policy at any time without prior notice. The management’s decision regarding cancellations, postponements, and reservation modifications shall be final.

Acceptance of Policy

By confirming a reservation with Saanaira Resort & Spa, guests acknowledge that they have read, understood, and agreed to this Cancellation Policy.