At Saanaira Resort & Spa, we value the privacy, security, and trust of our guests. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, make a reservation, contact us, or stay at our resort.
By using our website, booking services, or staying at Saanaira Resort & Spa, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect personal information including, but not limited to:
This information may be collected through our website, booking forms, inquiry forms, email communications, telephone conversations, or during the check-in process.
Why and How Do We Use Personal Data?
We use personal information for the following purposes:
Personal information is used only for legitimate business purposes and is handled with appropriate care and confidentiality.
How Long Do We Store Personal Data?
Personal information may be retained for as long as necessary to:
When personal information is no longer required, reasonable steps will be taken to securely delete, destroy, or anonymize the data.
Guest Policy
Groups with only male guests are also allowed at the property.
ID Proof Requirements
For the safety and security of all guests, valid government-issued photo identification is mandatory at the time of check-in.
The following ID proofs are accepted:
Local IDs are not accepted.
Guests who fail to present valid identification may not be permitted to check in.
Pets Policy
Pets are not allowed within the resort premises.
We appreciate your cooperation in helping us maintain a comfortable environment for all guests.
Food Policy
Guests are encouraged to enjoy the dining experiences and food services available within the resort.
Smoking & Alcohol Policy
Alcohol consumption are allowed inside the designated room only.
Smoking is not allowed in public area and non smoking rooms
Guests are requested to consume responsibly and respect the comfort of fellow guests during their stay.
Property Accessibility
This property is not accessible to guests who use a wheelchair. Guests are requested to make arrangements accordingly prior to arrival.
Security of Information
Saanaira Resort & Spa takes reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or misuse. While we strive to safeguard guest information, no electronic transmission or storage system can be guaranteed to be completely secure.
Third-Party Services
Our website may contain links to third-party websites, booking platforms, payment gateways, or service providers. Saanaira Resort & Spa is not responsible for the privacy practices or content of such third-party services.
Important Notice
We do not allow unmarried / unrelated couples to checkin. This is at full discretion of the hotel management.
No refund would be applicable in case the checkin is denied under such circumstances.
The management reserves the right to refuse admission or check-in if guests do not comply with the resort’s policies, local regulations, or identification requirements.
Changes to This Policy
Saanaira Resort & Spa reserves the right to modify or update this Privacy Policy at any time without prior notice. Any updates will be posted on this page and will become effective immediately upon publication.
Contact Information
If you have any questions regarding this Privacy Policy, your personal information, or resort policies, please contact Saanaira Resort & Spa through the contact details available on our official website.
Acceptance of Policy
By accessing our website, making a reservation, or staying at Saanaira Resort & Spa, guests acknowledge that they have read, understood, and agreed to this Privacy Policy.
